The story of Alice’s Adventures in Wonderland is actually a cautionary Business Process Management tale!  This became clear to me last week when I attended the Forrester Research #BPF10 conference at the D.C. National Harbor.  Here’s why.

In her adventures in wonderland, Alice: 

  • – Grows larger and smaller in a manner that seems to be not quite in her control and is frustrated by never being quite the right size.
  • – Encounters a series of puzzles that seem to have no clear solutions, even though they appear to be familiar or solvable. 
  • – Takes a series of risks that could seriously hurt her, but never considers the worst as a possible outcome. 

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