The story of Alice’s Adventures in Wonderland is actually a cautionary Business Process Management tale! This became clear to me last week when I attended the Forrester Research #BPF10 conference at the D.C. National Harbor. Here’s why.
In her adventures in wonderland, Alice:
- – Grows larger and smaller in a manner that seems to be not quite in her control and is frustrated by never being quite the right size.
- – Encounters a series of puzzles that seem to have no clear solutions, even though they appear to be familiar or solvable.
- – Takes a series of risks that could seriously hurt her, but never considers the worst as a possible outcome.